Communication in general can be broken down into the following components, blaming, directing, persuading, and problem solving. Within verbal communication, you have various methods of approach to these ends. Understanding that verbal communication is not just the speaking but listening as well is highly important and should be explored.

To understand what another person may be attempting to tell us takes good listening skills. According to Grubb, Hemby, “Generally there are three purposes associated with either casual conversation or public speaking: to inform, to persuade, or to entertain.”

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